Terms of Service
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These Terms cover the AppSqeez desktop application, our website and the online features we provide (together, the “Service”). Please read them before using or purchasing AppSqeez.
At a glance
- AppSqeez provides ASO research and publishing tools for Apple App Store and Google Play workflows. Rankings, estimates and AI output are not guarantees of results.
- Premium is billed annually and renews automatically until cancelled. The monthly equivalent is not a monthly payment plan.
- We offer a 14-day money-back guarantee on your initial subscription purchase. Statutory consumer rights apply separately.
- Your workspace is stored locally. You are responsible for reviewing automated actions and keeping backups.
- Slovak law applies, subject to the mandatory protections available to consumers.
1. Provider and agreement
AppSqeez is provided by the following Slovak sole trader (“we”, “us” or “our”):
Stefan Koncz - SqeezOwner: Stefan Koncz
Business identification number (IČO): 48034525
Tri vody V 1603/39, Malinovo, 90045, Slovakia
Email: support@appsqeez.com
By using the Service, you agree to these Terms. You must be at least 18 and legally able to enter into this agreement. If you act for a business, you must have authority to bind that business. If you do not agree, do not use the Service.
A consumer is an individual acting outside their trade or profession. Nothing in these Terms removes rights that applicable law does not allow us to exclude. Polar's purchase terms presented at checkout also apply to the transaction with Polar; these Terms govern your use of AppSqeez and our commitments to you.
2. The service
AppSqeez is a desktop tool for keyword research, rank and ratings tracking, competitor analysis, store listing work, screenshot creation and related ASO workflows. Features vary by plan, platform and configured integrations. Supported desktop platforms and requirements are described on the download page and in the documentation.
Online data, license validation and external integrations require internet access. Some integrations require your own account, credentials or a separate paid plan with the provider. AI and translation usage charges are not included in the AppSqeez subscription.
3. License and free plan
We grant you a limited, non-exclusive, non-transferable license to install and use AppSqeez on your devices for your personal or internal business work, including work you perform for clients, subject to these Terms and any activation limits disclosed for your purchase. The software is licensed, not sold. A license does not authorize sharing or reselling access to unrelated users.
The free plan is available within its stated limits and does not require a paid subscription. Premium features require a valid paid license. Current plan limits are described on the pricing page and in the application. License checks take place at startup and periodically. Keep your license key secure and contact us if an activation or validation fails unexpectedly.
4. Subscriptions and payment
The current standard Premium price is 144 USD per year, equivalent to 12 USD per month, charged as a single annual payment. This is not a month-to-month subscription. The total charge, currency, applicable taxes, discounts and billing period are shown before you confirm checkout. The offer you accept and your order confirmation determine your purchase price.
Payments are handled by Polar as merchant of record. Polar handles the purchase transaction, payment processing, invoicing and applicable transaction taxes under the terms shown at checkout. Provide accurate contact and billing information and keep your receipt and license key. Contact us for product support or help with a billing issue.
5. Renewal and cancellation
Your annual subscription renews automatically for another year unless cancelled before renewal. You can cancel through the Polar customer portal, the management link supplied with your purchase, or by contacting support@appsqeez.com for assistance. Uninstalling AppSqeez or deactivating a license on a device does not cancel billing.
Cancellation stops future renewals. Premium normally remains available until the end of the paid period, after which free-plan restrictions apply. Refunded or reversed purchases can end paid access earlier. Your local files are not automatically deleted, but editing, exporting, background jobs or other Premium functions may become unavailable.
Price changes will apply prospectively. We will give existing subscribers at least 30 days' notice before a higher renewal price takes effect, with an opportunity to cancel first. Any additional notice or consent required by law will also apply.
6. Refunds and consumer withdrawal
14-day money-back guarantee
You may request a full refund of your initial AppSqeez subscription purchase within 14 calendar days after that purchase, even if you have activated or used the software. Email support@appsqeez.com before the period expires and include your purchase email and order reference. No reason is required. We will arrange the refund through Polar to the original payment method; bank processing times may vary. The refunded subscription and associated Premium access will end.
This voluntary guarantee covers the initial purchase, not automatic renewals or repeated purchases after a previous refund. Outside the guarantee, we do not promise refunds for a change of mind or unused portions of a billing period. This does not limit refunds or other remedies required by law, promised at checkout or available under Polar's applicable purchase terms.
Statutory consumer rights
If you are an EU/EEA consumer, you generally have 14 days from concluding an online contract to withdraw without giving a reason. Where the law provides a longer period, that period applies. For digital content supplied immediately, loss of the withdrawal right requires the legally required prior express consent, acknowledgement and contract confirmation. Merely accepting these Terms, activating a license or using the app does not by itself establish that those requirements have been met.
If the purchase is treated as a service and you expressly request performance during the withdrawal period, a proportionate payment for service already supplied may be due only where the law permits it. These rules do not reduce our initial-purchase money-back guarantee. Consumers also retain remedies for digital content or services that are defective, not supplied or not as agreed, including correction, price reduction or termination and reimbursement where applicable.
To withdraw, send a clear statement to us by email or post at the address in section 1, or follow the withdrawal instructions from the seller identified on your Polar receipt. Sending notice before the deadline is sufficient. For a valid statutory withdrawal, reimbursement is made within the legally required period, generally within 14 days of receiving your notice, using the original payment method unless otherwise agreed without extra cost. We will help route requests concerning the Polar transaction.
Optional withdrawal form
You may use this wording, but any clear withdrawal statement is sufficient:
To: Stefan Koncz - Sqeez, Tri vody V 1603/39, Malinovo, 90045, Slovakia; support@appsqeez.com.
I/We hereby give notice that I/We withdraw from my/our contract for the supply of the following digital content or service: AppSqeez subscription.
Ordered on: [date]. Order reference: [reference].
Name of consumer(s): [name]. Address of consumer(s): [address].
Date: [date]. Signature of consumer(s): [only if sent on paper].
Delete “I” or “We” as appropriate.
7. Acceptable use
You must have the rights and permissions needed for the data, store accounts and materials you use. You must not:
- Use the Service unlawfully, infringe others' rights, or submit malicious content.
- Share or resell license keys, evade paid-feature restrictions, or bypass authentication or reasonable rate limits.
- Attempt unauthorized access, disrupt the Service or place an unreasonable load on our infrastructure.
- Copy, redistribute or sublicense the application except as we permit or applicable law allows.
- Reverse engineer or decompile the software except where a non-excludable legal right permits it, including applicable interoperability rights.
- Misuse store data or connected accounts in breach of applicable laws, third-party rights or the relevant provider's terms.
Documented automation, background jobs and the supported MCP tools may be used within these rules.
8. Store data and third-party integrations
AppSqeez is independent of Apple and Google and is not endorsed or sponsored by either. Their names, store content and trademarks belong to their respective owners. Store rankings, popularity metrics, ratings, suggestions and competitor data can be delayed, incomplete or inaccurate. Access can change when a provider changes its systems or policies. No particular search position, download count, revenue or store approval is promised.
AI and translation output may contain mistakes, unsuitable wording or material that requires permission to use. Review outputs, screenshots and listing changes before publishing. You remain responsible for your store submissions and compliance with store rules. Provider fees, account restrictions and provider terms apply separately.
If you enable MCP or connect an external agent, it can use the supported tools to read data, change supported workspace records or trigger online operations. Connect only software you trust and review its permissions and privacy practices. Shared keyword observations may support suggestions and rankings shown to other users, as explained in the Privacy Policy.
9. Your content, privacy and backups
You retain your rights in the content you create or import, subject to any underlying third-party rights. We may process content sent to our services only as needed to provide the requested functionality, including the shared ASO features described in our Privacy Policy. This does not transfer ownership of your private projects to us or grant us a general right to publish your drafts or screenshots.
Keep your own backups and use the available export functions while you have access. AppSqeez does not provide a cloud backup of your complete workspace. Local data can be lost through deletion, device failure or changes made by connected software. Contact support if you need help accessing your data; plan restrictions do not override privacy or other data-access rights required by law.
10. Intellectual property
AppSqeez's software, branding and original website materials belong to us or our licensors. Third-party and open-source components remain subject to their own licenses, which take precedence for those components where applicable. You may send suggestions voluntarily; we may use them to improve AppSqeez without an obligation to pay you, while respecting your personal data and any separately agreed confidentiality obligations.
11. Updates and availability
We may make updates for security, compatibility, legal requirements, performance and improvements to the Service. Supported versions and integrations may change. Install updates needed for security or continued compatibility. We do not promise uninterrupted access or a particular uptime level, but this does not exclude any duty to supply required updates or the service you purchased.
Where a change materially reduces paid functionality, we will provide appropriate advance notice and the cancellation or refund remedies required by law. For consumers, changes to an ongoing digital service will be made only on a lawful basis, without additional cost where required, and with notice on a durable medium and termination rights where applicable. If we discontinue a paid service without a breach by you, we will arrange a proportionate refund for the unused prepaid period.
12. Warranties and liability
We will provide the Service with reasonable care and skill. Except for our express commitments and mandatory legal guarantees, the Service and third-party data are provided “as available”. We do not promise that every output will be accurate or suitable for a particular business decision.
For business users, to the extent permitted by law, we exclude liability for indirect or consequential losses, lost profits and lost business opportunities. Our total liability to a business user arising from the Service is limited to the amount paid for AppSqeez in the 12 months before the event giving rise to the claim.
These business-user limitations do not apply to consumers. Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury for which we are responsible, or any other liability or consumer remedy that cannot lawfully be excluded or limited.
13. Suspension and termination
You may stop using AppSqeez at any time; cancel your subscription separately to stop future billing. We may restrict or suspend access when reasonably necessary to address a material breach, non-payment, fraud, a security threat or a legal requirement. Where practicable, we will explain the reason and allow a reasonable opportunity to remedy the issue. Immediate action may be necessary for serious abuse or urgent security risks.
Termination ends the affected access rights. It does not automatically erase local files, cancel a separate third-party account or remove rights to a legally required refund. Contact us if you believe a restriction is mistaken. Provisions concerning ownership, accrued payments, applicable liability and dispute resolution continue where needed after termination.
14. Governing law and complaints
Slovak law governs these Terms. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your habitual residence where applicable. Consumers retain the right to bring proceedings in any court available under mandatory law. For business users, disputes are subject to the competent courts of Slovakia.
Send complaints to support@appsqeez.com, describing the issue and the remedy requested. If a consumer's request for redress is rejected or remains unanswered for 30 days, they may seek alternative dispute resolution from the competent entity, including the Slovak Trade Inspection (SOI) where the dispute is within its remit. Its website explains eligibility and submission. This does not prevent you from going to court.
15. Changes and general terms
We may revise these Terms to reflect legal requirements, security needs or changes to the Service. We will identify the effective date and provide reasonable advance notice of material changes, normally at least 30 days, through an appropriate website, in-app or email notice. Urgent legal or security changes may require shorter notice. Changes do not apply retroactively to accrued rights or remove a paid-period commitment without the remedies required by law. We will seek separate acceptance where required.
If a provision is unenforceable, the remaining Terms continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver. These Terms and the specific offer accepted for your purchase govern our agreement without excluding binding pre-contractual information or mandatory rights. You may save or print a copy for your records. Questions may be sent to the email or postal address in section 1.